Frequently Asked Questions: PCI SSC Orlando Community Meeting

Location and Accommodation | Registration – In-Advance and On-Site | While On-Site | Orlando/USA Area Information

Who should attend the PCI Security Standards Council Community Meeting 2014?
The PCI Security Standards Council’s annual community meetings provide an exclusive opportunity for Participating Organizations (POs), Qualified Security Assessors (QSAs), Approved Scanning Vendors (ASVs), PIN Transaction Security (PTS) group members, Internal Security Assessors (ISA), Qualified Integrators and Resellers (QIR) and Payment Application QSAs (PA QSAs)

Why should I attend?
You’ll learn firsthand about making the transition to the new 3.0 standard, as well as gain insight into other Council programs and initiatives. Each session will provide extensive opportunities for questions and answers with representatives from each of the payment brands.

Where is the 2014 Community Meeting going to be located?
The conference will be held at the following venue

Walt Disney World Swan and Dolphin Resort
1500 Epcot Resorts Boulevard, P.O. Box 22653
Lake Buena Vista, Florida 32830
+ 1 (407) 934-4000

Are there hotel discounted rates for conference attendees?
Please click here for the accommodations section of the website.

What is the registration fee to attend the Community Meeting?

Member Type  Complimentary Registration(s) Cost Per Additional Registrant
ASV One $795 USD
ISA One $795 USD
Participating Organization Two $495 USD
PCIP None $1295 USD
PTS Labs One $795 USD
QIR One $795 USD
QSA One $795 USD
If your company is both a QSA and an ASV Two (one for each program) $795 USD
If your company is both a PO and an ISA Three (Two for PO program membership and one for ISA) $495 USD
If your company is exhibiting in the Vendor Showcase Two (in addition to the above stated allocation)

What does my registration fee include?
Your registration includes admission to the conference sessions, access to speaker presentations and papers, an attendee list, access to the Vendor Showcase, daily breakfast and lunch, and admittance to the Welcome Reception and Networking Reception.

Will I receive a confirmation of my registration?
Confirmation of registration will be immediately sent via email.  Payment is accepted by credit card or check. Please allow three business days for processing. If you do not receive your confirmation after 30 days, please email or call +1 (781) 876-8855.

Will I receive a receipt for my registration?
Your email confirmation will also serve as your meeting registration receipt. If you need something more detailed, please email or call +1 (781) 876-8855.

May I register onsite for the meeting?
Yes, you may register onsite at the meeting. However, only credit cards will be accepted for onsite registrations; checks and cash will not be accepted. Payment must be made in full for entry to the conference. We strongly encourage you to register in advance so that you will have a speedier check-in when you arrive at the meeting.

Where do I go when I get to the Walt Disney World Swan and Dolphin Resort? Where is the event held?
The Community Meeting rooms are located in the Dolphin building of the resort.  Signs will be clearly posted in the lobby area of the hotel. Please refer to your Program Guide once onsite for the complete agenda with room assignments.  Click here  to access the meeting rooms floor plan.

Will I receive a refund if I have to cancel my registration?
Refunds are available based on when you cancel. See chart below for details:

Cancellation date: Fee refund
Before 29 July 100% of the registration fee, less a $25 administrative fee to cover the processing cost
Between 30 July to 20 August 50% of the registration fee, less a $25 administrative fee
Made on or after 21 August No refunds available
No-shows No refunds available

You may substitute another person from your organization if you are unable to attend. Requests for refunds in accordance with this policy or substitutions may be submitted via email to  or call +1 (781) 876-8855.

I have registered for the meeting but would like to make changes to my name on my badge.  How do I do this?
Your meeting badge will be created using the name and affiliation information submitted in your registration. If you would like to change the information on your badge, please email or call +1 (781) 876-8855 with your requested change prior to the conference.  You may also request the change onsite at the meeting registration area, but please note that you may have to wait, due to the high volume of activity expected at the registration area.

What is the “official” language of the meeting?
The Community Meeting presentations and handouts will be in English.

What is the dress code for the Community Meeting?
Business casual attire is encouraged for all meetings and events at the 2014 PCI SSC Community Meetings.

Will I have Internet Access while at the meeting?
Yes, there will be wireless Internet access in the conference area. The access code for this secured wireless network will be included in your registration materials.  Attendees staying at the hotel and confirmed within the PCI Room Block will receive a separate access code that will work in their guestrooms.

May I tweet, blog or use other social media before, during and after the meeting to discuss topics announced at the meeting?
Use of social media tools at Community Meetings to discuss and share non-confidential information is welcome, as the Community Meeting is a unique annual opportunity to meet face-to-face with your Participating Organization peers. It is a chance to share views, give feedback, network and discuss new developments in person.

However, in order to keep these valuable face-to-face discussions moving along, we request that if you wish to use social media, you kindly do so in a manner that does not distract from the goals of the meetings. Additionally, if you choose to use social media to report on your experience at Community Meetings, please do not publish confidential details of specific discussions or disclose any information about any company’s security position or compliance status.

The Council will be sharing updates via Twitter @PCISSC and the #PCICM hashtag and encourages the use of #PCICM for related posts.

Tell me more about the Welcome Reception and Networking Reception.
The Council invites all attendees to participate at both the Welcome and Networking Receptions. The Welcome Reception will provide attendees with networking opportunities across global regions and industry markets. The Welcome Reception will take place at Fantasia Garden Pavilion at on Tuesday, 7 September from 6:00 p.m. to 7:30 p.m. On Thursday, the Council invites you to relax after an informative day during an evening Networking Reception with refreshments.  The Networking Reception will take place on Swan Dolphin White Sand Beach and Cabana on Wednesday, 10 September from 5:00 p.m. to 6:30 p.m.

Will there be vegetarian or other special dietary meal options at the Community Meeting?
Yes. Vegetarian and other special dietary needs (such as kosher, gluten-free, etc.) can be addressed upon request; please contact in advance with your request.

What if I need special assistance?
If under the applicable laws of the U.S. you require auxiliary aids or services, please email or call +1 (781) 876-8855.

Will I be able to store my luggage at the PCI SSC Community Meeting Registration Desk after I check out from the hotel?
Details coming soon.

What is the weather like in Orlando for the month of September?
The temperature during the Community Meeting will be about 90° F/32° C for a high during the day and about 73° F/23° C in the evenings.

Where may I obtain information about the Orlando airport and transportation options to the Walt Disney World Swan and Dolphin Resort?
Please click here  to visit the Ground Transportation section of the Community Meeting Web site.

What are the driving directions to the hotel?
Please click here to visit the Ground Transportation section of the Community Meeting Web site.

I am traveling from overseas; do I require a passport/visa to travel to Orlando?
For information on passport/visa requirements for entry into the United States, visit  Should you need to apply for a visa, please send an email request to, and we will send you a letter of invitation to support your application. However, you must contact us as soon as possible with your request.

What is the tipping custom in the United States?
The typical tipping for the United States is:

  • 15-20% of the cost of the item for cab drivers, limousine drivers, restaurant wait staff (it may be 25% if you dine at a fine restaurant), and room service.
  • For hotel staff, the customary tipping  is as follows:
    • parking valet, $5 when you leave your car and when you pick it up
    • doorman, $5 if he hails you a taxi
    • bellman, $5 per bag
    • chambermaid, $2 per day (can go up to $10 per day depending on the type of hotel you are staying at)
    • for the concierge, tipping is not necessary; however, if the service has been especially valuable, you may tip $5-$20
    • bartender, $1 per drink
    • and coat check attendant, $1 per item.
  • If you go on a tour, it is customary to reward a good guide by tipping 10-20% of the cost of the ticket.

What is the currency/exchange rate for the United States?
The currency for the United States is the dollar, and the symbol is $.  The exchange rate (as of January 2014) is $1 = €0.731017 or $1 = £0.602088. For the most up-to-date exchange rate please visit

What is the voltage for the United States?
The United States runs on 120 V, 60 HZ and uses an A & B plug.

Will instructor-led training classes be held in conjunction with the Community Meeting?
Yes.  Please refer to the list below for the classes that will available in Orlando either immediately preceding or just following the Community Meeting.
Qualified Security Assessor (QSA) 3-4 September
Internal Security Assessor (ISA) 3-4 September
Payment Application Qualified Security Assessor (PA-QSA) 5-6 September
PCI Awareness 6 September
Point-to-Point Encryption Assessor (P2PE) 12-14 September